You can expect to receive your slime within 7-10 business days.

All sales are final and we are unable to accept returns or exchanges. If there’s an issue with your order, we are happy to help! Please contact our team within 10 days of delivery. Photos of item(s), packaging and packing slip may be requested so we can look into it and make things right.

For order questions or concerns, please reach out to our team on our Contact Us page.

We love keeping things exciting by releasing special creations throughout the year. Sometimes we’re inspired by holidays, seasons, or just a burst of slime creativity! The best way to catch these slime releases before they disappear is to follow us on social media!

You will receive an email with tracking information once your order has shipped.

Find slime and sensory products in our online shop. Check each product page for current options and prices.

Please contact our team within 10 days of delivery. Keep the item, packaging and packing slip handy; photos may help us look into it.

All sales are final. See our refund and returns policy for help with an order issue.

We highly recommend making a reservation to ensure your spot, especially on weekends or during busy hours. Walk-ins are welcome when space is available, but reservations help us prep your station and give you the best experience possible.

A DIY slime session usually takes 20-30 minutes, but there is no time limit. Take your time and enjoy creating!

There is no age limit! We recommend the DIY experience for about ages 5 and up – think 5 to 105. Tiny Tots Sensory Experience is designed for toddlers. Check the workshop listing for participating stores, availability and event details.

Each DIY session includes one fully customizable 6oz slime. You’ll start by choosing from one of our six unique slime textures—Cloud, Butter, Thick & Glossy, Classic, Icee, or Clear. Then, one of our friendly Slime Chefs will guide you through all 10 steps of the process to help you craft a one-of-a-kind slime creation—it’s your slime, your way!

We do our best to make the DIY slime experience safe and inclusive for all kids. However, we cannot guarantee a completely allergen-free environment. Some items may contain fragrance and dyes. It is ultimately at the discretion of the parent or guardian to decide.

Pick a slime base, then make it your own with scent, color, glitter and mix-ins. Our Slime Chefs guide you through the process. See how it works.

Yes! Our how-it-works page lists Clear, Classic, Thick & Glossy, Cloud, Butter and Icee. Ask your store which options are available for your visit.

Yes. The final step is packaging your creation in a jar to take home.

For an in-person visit, see the Visit menu for our store locations. We can ship Slime Kitchen to you anywhere in the United States!

Check the current booking options for your chosen store. Prices and experiences can vary.

Contact your store before booking and share any ingredient or fragrance concerns. We cannot guarantee an allergen-free environment.

The standard party experience is 1.5 hours. The expanded experience is 2 hours and includes DIY slime and a DIY squishy experience.

We cannot close the store during regular mall hours unless we’ve reached our maximum capacity. For those interested in exclusive access, we do offer private events with a full store buyout option. Please email your store of choice directly for more information on full buyouts.

Your party experience includes a hands-on session where everyone creates their own custom slime using our ten step customization process. We’ll entertain the group with lively slime-themed games before concluding with a special slime cupcake and celebratory song for the birthday child.

We no longer offer catering in our locations. However, most of our locations are located near plenty of restaurants and if you’d like to bring food there is a charge.

Feel free to bring cake, cupcakes, water, and juice boxes at no extra cost! If you choose to bring other outside food, please note the following: 1. A fee applies, which covers cleanup and an extra 20 minutes added to your party. 2. You must bring your own serving supplies and supervise the children while they eat. 3. A release of liability must be signed.

The birthday child’s parents are welcome to stay and take photos. Our stores are designed with kids in mind and have limited space. To ensure a fun and focused experience, we kindly ask parents to wait outside for their children so they have room to create and can hear instructions clearly.

Our parties are recommended for children ages 5 and up, as they are longer than our standard DIY sessions and are designed to be drop-off events.

A minimum of 10 guests is required to book a party. The maximum number of guests varies by location, so please check with your specific location for details.

Yes, you’ll still be charged based on the final headcount confirmed the week of the party.

We understand that plans can change! You may cancel your party up to 3 weeks in advance for a full refund of your deposit. We require this notice because weekend parties often have a waiting list, and it gives us time to fill your spot.

For parties with more than 12 guests, a gratuity is highly encouraged to show your Slime Chef some love! Our hosts work hard to make your party special, and tips go directly to them in appreciation.

Choose your location on our birthday party page, then check the current package and booking details.

Start with your chosen store’s current party booking page. Contact the store if you need help choosing a package.

Slime Kitchen-to-go includes packaged ingredients and a recipe card for slime-making at your venue. See Slime Kitchen-to-go and contact your store for current options.

Parents are welcome to drop off their kids, while we recommend that the birthday kid’s parents stay and enjoy the fun!

Once your headcount is locked, we can still accommodate up to 2 more or deduct up to 2 kids on the party day!

We offer themed slime workshops. Check the current workshop listings for dates, age groups and participating stores.

Yes, you can! If we’re not completely booked, we’ll be happy to take you on the day of the workshop. However, we recommend securing your spot in advance to guarantee your place!

Choose a workshop and participating store on our workshop page. Check the event details before buying tickets.

No. Check each workshop listing for its age group and event details.

Check the workshop listing and store selection for your preferred location. Availability varies by event.

We offer customizable off-site experiences for both private and corporate events, and large groups! Each event is unique, so we work closely with you to tailor the experience to your needs—whether it’s a team-bonding session, a company celebration, or a special event at your location. While we strive to accommodate all kinds of requests, there are some things that may not be possible, so we’ll work together to see if we’re a good fit for your event. Please contact us here.

Skweezerz™ is your DIY squishy! Customize your slime, fill it at our Skweezerz machine and skweeze it.

Your own customized slime. Check the Skweezerz™ page for the experience details.

Gently clean the outside with mild soap and water, then let it air dry. Avoid harsh cleaners.

Yes. It can rupture if punctured, bitten, overstretched or handled roughly.

Stop using it and dispose of the damaged squishy. Keep the filling away from the mouth, eyes, clothing, furniture and pets.

Stop using a damaged or punctured Skweezer™ rather than repairing it for continued play.

Store it at normal room temperature. Extreme temperatures can damage it.

No. Do not freeze or microwave it.

Check with your chosen store before visiting for the current Skweezerz™ experience and availability.

We offer comprehensive training, ongoing operational support, grand opening assistance, and more. We’re here for you!

No. Our franchise model requires active, hands-on management and a passionate commitment to engaging with guests and supporting the local community. This ensures the consistent quality and personal touch our brand is known for.

Yes! During the discovery phase, we facilitate connections with current franchisees to give you firsthand insights into our system. To protect confidential business strategies and ensure transparency, we require an NDA before these conversations. This step safeguards both your interests and ours while fostering open dialogue.

Initial investment ranges vary based on location, size, and market conditions. All financial details, including fees and estimated startup costs, are provided in our FDD

You’ll receive the Franchise Disclosure Document (FDD) during our discovery process once a mutual NDA is signed. This step protects confidential business information, ensures compliance with franchising regulations, and safeguards against misuse of proprietary strategies. We prioritize transparency, and the FDD will provide detailed insights into our system, fees, and obligations to help you make an informed decision.

We do not directly provide financing, but we can direct you to third-party resources.

Multi-unit opportunities may be available for qualified candidates depending on the territory. More information can be provided during the discovery process.

Success in our franchise starts with heart, because we’re not just a business, we’re a movement! Our most thriving franchisees:

Live the Brand: You don’t just “get” our ethos, you embrace it. (Yes, that means loving slime, kids, and fun as much as we do!)

Engage Authentically: You’re all-in on creating unforgettable experiences for families and building community connections.

Trust the System: Follow our proven playbook while adding your personal spark.

Bring the Energy: This isn’t a passive investment; your passion fuels your success.

We’re looking for partners who match our enthusiasm, because when you love what you do, it shows!

Nope! We support you with everything, you just need to bring the passion, energy, and enthusiasm

Yes! We guide you through site selection, store design, and even assist with negotiating vendor discounts for slime supplies.